HOBBYWING North America (HWNA) is established with a clear mission in mind. "Help creates memorable moments worldwide". We are privately held and...
We recognize that some users have experienced problems updating the firmware in their Xerun V3.1 ESC series listed below
The origin of this issue is unknown at this time. However, if you are having issues with one of these models, please know that solving this is a priority for us. Please submit the ESC for inspection by one of our certified engineers
We are committed to providing a quality product and will ensure that appropriate action is taken to remediate this issue once we receive your RMA application.
Download the return authorization request form (PDF) and email it to support@falconSEKIDO.com, using the subject: RMA # request from [ your name ]
IMPORTANT NOTE:You MUST obtain a RA number before you return the product to RMA division.
Prepare the shipping contents:
Ship the package to the RMA division: