Do you love the R/C hobby and want to help your fellow R/C hobby Nerds enjoy all the fun they can? Do you like figuring out a problem, and how to fix it? Hobbywing has an amazing opportunity for you. Get paid, get free Hobbywing stuff, and be a hobby hero to many fellow R/C enthusiasts. That's right we are looking for a new member to join the Hobbywing team.
Hobbywing is looking for a part-time Customer Support member that is able to work with end-users via Email and Phone.
- Duties include product recommendations for various popular R/C vehicles, basic troubleshooting, setup advice, as well as general Hobby mechanics. Customer Support members receive full access to the Hobbywing product line up, as well as competitive wages. Passion for the hobby, as well as enjoying sharing your experience is extremely important.
Hobbywing North America is based in sunny Southern California, however, this position is available to anyone nationwide as a work from home opportunity. Turn your hobby bench into your support office. We are looking for a helpful, friendly, and knowledgeable R/C enthusiast to assist customers Via Online Chat, Email, and phone support.
- Support hours Monday - Friday, from 1 PM - 5 PM PST.
- Daily calls range from as few as a couple, to 10 or more during busy times.
- email and online chat support can vary as well, but generally less volume than the calls during that time of the day.
Please send us your Resume' and include your RC experience and how you feel you are able to help people with their R/C questions.
- Must have a general knowledge of how an RC care operates and basic troubleshooting.
- Must be able to communicate clearly, and rapidly via email.
- Must have knowledge of the Hobbywing product line, features and basic application ranges.
Title: Customer Support Liaison
