Please Accept Our Apology

We regret that your recent experience was not as exciting and satisfying as it should have been.
We'd like to express our appreciation for you as our valued customer and offer you a token of our
gratitude.  If you could accept our apology, please reply this mail in 90 days so that we can send you the special coupon code. 
In this reply, please include your contact information along with the order number which you experienced an 

Order number*   FS01234
Your-name *       First_name Last_name
Birthday*             Month/day/year
email address*    We will send you an activation code
MailingAddress*  Not be able to accept P.O.Box address
Phone number   1234567890
Memo                 Your personal memo

* items required 

Once again, please accept our apology.  We hope to seeing you again in near future!

With best regards,

Daniel Wang

Director of VIP membership Division
Your Premium RC Device