How do I know whether my HOBBYWING product is genuine & protected under warranty service?
We value our customers by providing the best before and after sale experience. Despite our efforts in offering the best service, support, and warranty there are unauthorized sale channels offering quick sales with unsatisfactory customer support. HOBBYWING continues to work with and ensure that our authorized dealers offer the highest standard in after-sale support and service. Purchases from unauthorized sales channels will void the manufacturer warranty in North America; a repair fee will be charged in addition to shipping cost.
All products distributed via authorized channels have the official product label shown below.
HOBBYWING in North America has signed a distribution agreement with HRP distributing Starting May 2014, all dealers who obtain a written dealer agreement with HRP have rolled over into the HOBBYWING authorized dealer program in North America. Further questions, please contact email@example.com
To protect our authorized dealers from receiving a spam message, we have temporarily removed the authorized dealer list of North America region. Please check your product label placed in the original box. you should see the Authorized dealer sticker shown below.
To protect the US and Canadian retailers and customers, all HOBBYWING Warranty does NOT apply to products purchased from outside of North America, bandgood.com, Alibaba.com, eBay, Amazon, or any discount stores unless otherwise noted. Please contact your original store for after service. no exceptions are made.
HOBBYWING respects and supports our domestic authorized stores as well as local track owners. We believe in excellent customer service before and after purchase that discounted store will not be able to serve. If you are not unsure about the store that is authorized by HOBBYWING authorized dealer network, please contact firstname.lastname@example.org
For more information about HOBBYWING authorized dealer program, please visit here.
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