There are some confusion and many mixed messages about who the executive distributor of Hobbywing products in North America is. Our apologies for not making the official announcement immediately.
Since 2012 January, Hobbywing technology has appointed FalconSEKIDO to serve as the sole agent/exclusive distributor in North America (the US and Canada). We formally organized Hobbywing of North America (HWNA) to better provide you excellent customer service as well as quality control and assurance of HW products.
We are also organizing Team HWNA to promote exciting RC experiences. Our team is now focusing on recruiting top drivers/pilots. Our senior leaders include world-class RC drivers. They have been contributing to share their knowledge and know-how to all range of drivers. They can be reached at our facebook site or Rctech.net for
HWNA updates the list of authorized dealers in North America. http://www.falconsekido.com/pages/authorized-dealer
All of our authorized dealers are carefully re-selected to serve you both on-site and on-line customer service. All products purchased through HWNA dealer network come with an official manufacture limited warranty while other 'non-authorized dealers / stores do not have official permission to sell in North America (grey product). All HW products purchased from overseas are grey products which does not come with manufacture limited warranty. HWNA is not responsible for after-care-service, or product inquiry for these products. More information about authorized dealers and warranty terms and conditions, please contact us at NorthAmerica@hobbywing.com
With best regards,
Hobbywing of North America
Last updated: Oct 2013